Best Care Health and Rehabilitation

Let me say this first, some of the higher ups and a couple nurses were extremely sweet and showed to a Memorial Event they have once a hear to honor lost ones. They actually showed up just to support my family and sat with us the entire event. One of them had lost her brother just a couple days prior and still came to show support. That was unbelievable. But the immediate staff are unbelievably sucky. When my grandmother passed 3/29 these jerks WENT THROUGH ALL OF HER BELONGINGS and ONLY boxed what they thought we wanted. We are missing a family airlome Elvis throw blanket that was in the SAME drawer as the other one they gave us back in the box. They sent some of her other belongings to our old houses address vs calling my mother and checking what to do with it before shipping. But the BIGGEST quam is we TOLD THE STAFF the NIGHT she passed and they called to notify us to NOT TOSS ANY POSSESSIONS, that we will be there to sort them out. Couple days later we come, all her clothes were pitched and her robe, of course laundry conviently left for the day so we couldn't get them back. Said she'd get a hold of laundry and get it back to us. It's been three weeks, so we already know that's chalked up to a loss too. Again, THANK YOU to the few amazing staff that showed support for her. But SHAME to the staff on duty the night of 3/29 for NOT respecting our wishes about sorting through the items. Point being, you lose a loved one drive there IMMEDIATELY for their belongings even if your too emotional and crying so hard you can't see. We should have done that instead of grieving for a couple days before getting the belongings. Shame on us for grieving huh?