Carroll Senior Care Facility

Incredible facility! My uncle was admitted to this facility a month ago and received excellent care. I was there morning and evening and spent quite a bit of time watching the kindness and patience every staff showed to him. I also listened to the interaction of staff with other residents when they did not know I was across the hall. One resident needed to be fed. The staff told her to take her time to eat. Then, as the lady struggled, the staff said, "I am here to help, and I am happy to be here with you and to give you all the time you need." This is a small example of the kindness that was demonstrated again and again with each staff. My uncle also required a puree diet, and the kitchen worked very hard to find food he would eat. They even made him peanut butter and jelly milkshakes. The therapists communicated with me frequently and made time to meet with me. Cheyney was diligent in contacting me to find a time for me to meet with the speech therapist. Nicole, the physical therapist, took time to review her goals and answer my questions. The aids at this facility restored my faith in young people as they were willing to care, really care and showed no frustration or disgust for all the various tasks required to care for elderly people who are not able to care for themselves. I want to give a shout-out to Jessica, Jaden, April, Loren, and Harmony. Also, the nurses were stellar! Andy met us when we arrived close to 9pm. She already had the med chart ready. Found a good meal and took time to fulfill my many requests. I found all the other nurses patient and thorough. Additionally, Heather helped me with all the paperwork and navigating the logistics of insurance and legal matters. Lastly, Sarah Davis went above and beyond on all aspects. She arranged a meeting for me with all the key players for my uncle's care. She promptly answered my millions of questions and responded quickly to my requests. Carroll Senior Care Center is a gift to the small community of Carrollton and the surrounding area! If you are looking for a place that provides excellent care, look no further!