Centerville Health and Rehab

Well to make things clear for you that are seeking an honest opinion about this place. I abhor this facility I consider it to definitely be a money grab. Especially when it comes to the management staff. My loved one was sent here for rehab. And I go to visit everyday and everyday I find more things to detest. I have found my family member barely dressed and unbathed. The bug and rodent infestation is a definite problem I had a staff member tell me they are wood roaches...they come out in the dining area when food is served. I've also had clothes be taken to laundry and never returned. Call lights are not answered in a timely manner. The food that has been given to these adults that have worked hard all their lives is just ridiculous not enough to fill a kid. Subpar at best. Did I mention that I HATE this place???!! I am currently trying my hardest to transfer my love one to a place deserving of him.These people deserve respect and to live and thrive with their dignity intact. And to receive the utmost respect, care,and attention they all Require . No matter what the medical conditions may be. I have pics of some of the meals they're served. I have seen dementia patients unattended in hallways and so called dining rooms. I make it a point to go everyday at different times

They have roaches 🪳 really bad. Their roaches are about 2 inches long. It’s a nurse who leaves the residents at night and go home for hours then she comes in and gives out meds at unassigned times… The crash carts do not work so if your loved one needs to be rescued they will have to wait until ambulance arrives. Even if the crash cart works some of the nurses doesn’t know how to use it. Only one shower has hot water. They make residents drink water from the bathroom sink 🤢There’s never no linen. Nurses are quitting left to right. I worked there and I’ve never seen anything like it. If you’re looking for some good nursing homes I’ll recommend you check out oak creek terrace or vancrest new Carlisle.

This is one of the most awful places to put your loved one. It’s very unsanitary, has bedbugs often and just a nasty place. The staff is very neglecting of the residents. They very rarely answer the phones , if you need to check on your loved one good luck. They do not return calls and there is a great lack of knowledge of what is going on concerning the residents. The phones will be ringing and the staff will be playing games on their phones instead of answering the phones or assisting the residents. They have very little if anything going on as far as activities. If you truly care about your loved one DO NOT PUT THEM IN THIS PLACE.

My father is supposed to be transferred from Miami valley hospital my 1st call I was hung up on because I wasn’t the person she was expecting she asked if I might be calling for or someone else put me on hold then cold ended me

Management lackadaisical. Independent living units poorly maintained including insect (roach) infestation. Zero stars actually. Also supposed to be a senior community not the case. There is a child that runs amok through the complex yelling and making all kinds of noise and a younger woman who screams and yells all hours of the day and night. Car horns honking, music blaring, it's ridiculous. I have maintenance problems that have been ongoing for almost 4 years. Have requested to meet with management at least twice, those requests were ignored.