Hamilton Respiratory and Nursing

Don't bring your people here if you can help it!!

This place is a joke. Everyone from the director down are liars and frauds. I have recording of a nurse yelling and berating my sister. You get to see a doctor once a week and your prescriptions take days to fill. Was there 2 weeks and no psychological help at all. Rooms are not well kept. Came on at night to find nurses sleeping at the nurses station. We pushed the call button and after 90 minutes I went out to find a nurse on another unit because none were on my sister's. When I made my concerns known to the director they didn't do anything. They instead threatened go throw my sister out. This place is not a good place to send any person. Needs shut down.

This place needs to be shut down. They are unprofessional, put residents safety and health at risk. They don't care about residents, they care about the money. My husband suffered greatly under their care and after he ended up with 2 subdural hematomas, they packed his belongings up and basically kicked him out. I am still waiting for them to tell me what happened to my husband and who did it but I doubt they'll answer me. Be especially leery of Kiki their Director of Nursing. She lied to me from the beginning about their ability to care for my husband and has told multiple lies since. They also have a theft problem and the staff has walked out, leaving residents uncared for This is not a safe place for anyone.

I call this Nursing Home my home. Some great things about it and some quite negative. Ownership changed and tightened everything up. The food service is questionable giving me a miniature cup equal to two bites of Cole Slaw for dinner last night and all the residents received the same quantity.

First off, do NOT believe any of the pictures. This is an insanely run down, ancient facility that is more broken than fixed. And that isn't the fault of maintenance, it brings up one of the two biggest issues of this place. Upper management keeps this place HORRIFICALLY understaffed. All the staff is good and tries their best, which is why it's two stars and not one, but 2 people can only do so much for 20 people, half of which need constant medical and other care. Add to that the fact that housekeeping often has 2 people to clean the entire facility of a hundred rooms, which causes huge cleanliness issues. The entire place has a roach issue. The first maintenance person I told about this, a fellow LGBTQ person who was mistreated by many of the upper management, quit shortly after I told her, which is probably because management refused to give any help for it. Now, this roach issue didn't become an issue with me til I got sick, and had some food left in my cabinet, which then promptly got infested. I cleared the food out, but that doesn't fix a facility wide issue. This place is so bad it literally drove me back to drinking. And I'm mostly self reliant. I'm surprised there weren't more deaths purely because the nurses and aides simply aren't given the help they need by management. If you care even slightly for your lived ones, DO NOT send them here. And, again, it is NOT the staffs fault. It's the fault of management and an ancient, run down facility.