Dining
Meal preparation and service
Heritagespring of West Chester
3.7 (191 reviews)West Chester, OH
Assisted Living and Memory Care in West Chester. Confirm current services and availability directly with the community.
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Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
3.7 · 191 reviewsThis nursing home is absolutely terrible. Nurses take the patients medications as we experienced this being there last year of 2024. Unfortunately, the office management doesn't do their job properly either. I still am under bad health but I would not trust this place again.
My mother is there now for rehab, the 1st day she was there she said everything was good, day 3 food was horrible, but by day 5 she now has pneumonia. By day 6 she has someone else medical paperwork on her bed (HIPAA violation) they also told her she can not have an emergency inhaler by her bed. That alone caused her to panic, she has COPD and has spells where she can’t breath, so telling her she will not have a form of LIFE SAVING mechanisms that she’s had by her side since her diagnosis. I called to speak with her nurse in charge, Taylor was very rude and dismissive. I asked for her boss…
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My mother is there now for rehab, the 1st day she was there she said everything was good, day 3 food was horrible, but by day 5 she now has pneumonia. By day 6 she has someone else medical paperwork on her bed (HIPAA violation) they also told her she can not have an emergency inhaler by her bed. That alone caused her to panic, she has COPD and has spells where she can’t breath, so telling her she will not have a form of LIFE SAVING mechanisms that she’s had by her side since her diagnosis. I called to speak with her nurse in charge, Taylor was very rude and dismissive. I asked for her boss she claimed she was “her boss” this place has become a NIGHTMARE for my mom and family! UPDATE: was contacted by the director of nursing for this establishment. She was very helpful and assured me she’d speak with the rude nurse Taylor and she’d make sure my mom had access to her inhaler which she has now. My review score will remain
THERAPY DEPARTMENT The whole team helped me regain my mobility. Cindy & Tiffany made therapy a pleasant place to go to regardless of my distressing pain condition. Thank you is not enough praise for the uplifting spirit of the Therapy Dept. ——-Stan Porter
More recent reviews
Therapy was all good. Morgan and Alisha, Tiffany and Cindy were all great. All the nurses were good. Most aides were good but a few could use training. Jasmine, Lisa, Chase, Jose were great. Can’t remember all names but those stand out. Food was ok.
Great therapy people. All thee see nurses and most aides
Kudos to Shaylee, the maintenance director who goes above and beyond with helping me and other residents feel at home here. She listens and empathizes with your needs and addresses it in a timely manner.
Anna in Admissions is AMAZING, kind, and helpful!
Wonderful experience! Anna is top notch!