Dining
Meal preparation and service
Keystone Pointe
3.9 (93 reviews)LaGrange, OH
Assisted Living and Skilled Nursing in LaGrange. Confirm current services and availability directly with the community.
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Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
3.9 · 93 reviewsKeystone has always been an outstanding skilled center. Highly rated by CMS and quality measures. Their staff has longevity and provides excellent care. I would recommend.
We were really pleased to walk into the facility and see a high level of engagement in activities and a clean environment. We briefly met with the administrator. The biggest takeaway was speaking to a family member of a resident who stated this place has a great team that is for the residents and each other, even when staffing is short- they unify together to get the job done! Well done Keystone!
On the surface, it was ok. Had a little problem early with our mother's care, but was addressed. Had to actually ask if they could clean a floor due to the dirt that one could see. When all said and done, it's a business and when there are people in a room, money is coming in for them. I also understand they deal with death on a regular basis. Our mother passed away on a Sunday night. While we were upset with her passing, it felt like from their end, "next patient." The hospice nurse was even somewhat indifferent to us when we arrived. We owed (It wasn't late) them some money and the check…
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On the surface, it was ok. Had a little problem early with our mother's care, but was addressed. Had to actually ask if they could clean a floor due to the dirt that one could see. When all said and done, it's a business and when there are people in a room, money is coming in for them. I also understand they deal with death on a regular basis. Our mother passed away on a Sunday night. While we were upset with her passing, it felt like from their end, "next patient." The hospice nurse was even somewhat indifferent to us when we arrived. We owed (It wasn't late) them some money and the check was dropped off the next morning. It was cashed pretty quick. From that point on, not one ounce of acknowledgement that she had passed away. With no one from there even reaching out about our mother's passing. Not expecting anything big, but maybe a little phone call from someone, a simple form letter or card. This is the part that reminded our family, mom was just a warm body occupying a room and money was able to come in. That's too bad for a place that is supposed to be in the people business.
More recent reviews
My family member is a resident at this home and if I could give them 0 stars I would. They mistreat their patients more than I could imagine. Not giving them medication when they need it, stealing items from residents, abusing the residents physically and mentally. They have no empathy toward their residents and do not care about what families have to say. Stay FAR away from this place. It may seem good from a distance but please do not send anyone here. My family member has not been given her medication as prescribed, has had nurses abuse her physically as well as mentally, has had her clothing items get stolen as well as personal items stolen, as well as turning off bed alarms for people so they do not have to hear them. I hope the nurses get better and realize that no one deserves to be treated like this especially when they pay to be there. Do better.
This place might look nice but looks can be deceiving.Nobody took care of my mother inlaw except PT the first hour.She has dementia was not supposed to get up by herself after surgery. The only time they came in her room was to give meds or a food tray. My wife and the house keeper changed her bed. Dirty diapers on the floor. She never had any water. My wife got her some water at other patients asked my wife for some too. This place should not be open.
My husband has been at keystone pointe twice, in the last six months. The staff is top notch. They care. Heather, crystal, Miquel and so many others showed deep caring and compassion in our time of need. I wish I remembered everyone’s names but I don’t. What I will never forget was your kindness and your care and concern for my husband. Thank you for helping my husband, me and our family thru this difficult time.
Beautiful facility. You choose your food within reason. Therapy is always good. And as for the nurses, most excellent and some think there doctors and change the orders. As far about the aides most are very professional and they care about your situation. The wife went there from the hospital for 10 days. I asked the aide what was her shower day and didn't know. I I told aide About the wife not having a shower for 10 days. The aide told me "it's not my concern"!!!!! I asked for recliner for wife, the aide said the same thing "its not my concern" Beware there some theft. We reported it to Danielle the ADON, she acted concerned. But to this day 3/4/25 she hides behind her phone. She doesn't care about the theft we had and WON'T make it right. If family member or friends go to hospital for a 1 day or 2, they pack up all there belongings and put in a store room. I know this happened to us, with out a phone call! Just BEWARE
Thanks for an evening of smiles and spooks! Little scream had a blast trick or treating! The facility was very clean and welcoming with so many smiles all around! Staff were very curteous! We look forward to next year! 🎃👻