Laurels of West Columbus

This place is not the greatest to keep your loved ones or work there. They lie on you to look better. The people are shady. They leave peoples rooms dirty and leave them dirty while sitting down watching them in the t.v. room. You cant get a nurse for dinner time in the evening. When there should be two aids and nurse. No one wants to keep a eye on the wonder guard Patient. So alot of people that work there that don't have time with there job to stop, while a nurse just walks by like nothing happens, and it's there patient. You still get yelled at for there stupidity. The higher ups need to work on their Communication. It would make everything better. The only ones that are making it better are Social services, Nancy, Lucille. But Nancy also dose a great job with admissions. At least she Communicats with you. And is upfront with you at all times. Nancy lets you know things up front.Kathy is amazing receptionist, always saving the day. She needs a big raise. She helps with everyone's jobs, Always doing Haileys job.When you see this lady, make sure you thank her. If it wasn't for her,nothing would be done. Nothing seems to be cleaned up right here, some housekeeper clean with dirty water. You cant tell them to change the wAter,cause they look at you werid. Nurses on day shift are super lazy. Never wants to help with anything. Day time aids do everything. Belinda in Business is rude to family members and needs to speak better to families who have questions about their bill. The kind of person who takes it to far with her Attitude. Kelsey was the only person who treated family members with respect and was kind to others.The only people that help you in this building is Tina, Nancy, Lucille,YAYA,Apple,Melissa,Emma and sweet Michelle.Make sure you give them a big Thank you for all their hard work. They have done. I will never again tell people this place is great, cause it's not. My grandma was dropped three times and her heart was bad. I know that's what killed her. Maybe have two aides help with bigger people or three. And the administrator, what's the point he wont get back with you. You have to make a appointment for him to even see you.He don't ever want to talk to help out with anything, he just push it to the side.Same with family member who want to talk. If he doesn't want to talk to family members,then he's not going to have time to talk with employees who have questions. He's Just going to push you off to Hailey the admission, and she's not going to deal with it, she will just blame for whatever she feels so she don't have to deal with you anymore. Then she drags in other higher up coworkers to lie so they can cover it up. They need new people who really cares. HR goes along with everything there. Maybe hear what other people have to say.