North Park Care Center
3.4 (17 reviews)Brook Park, OH
Assisted Living in Brook Park. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
Key amenities
Contact the community for current amenities and services.
Care options available
Photo gallery
Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
3.4 · 17 reviewsOver the course of 3 weeks my sister and I contacted Northpark Senior Care Center in Brookpark, Ohio a total of at least 5 times trying to arrange a tour and get some information as we were looking for a place for a senior family member. Each time we called we our call was transferred to the Admission Administrator (I won't use her name) Each time we got her voicemail and left a detailed message and asked her to please call us back. After 2 weeks my sister went there in person and asked to speak to her and was told she wasn't available but they would give her our contact information. Again,…
Read full review
Over the course of 3 weeks my sister and I contacted Northpark Senior Care Center in Brookpark, Ohio a total of at least 5 times trying to arrange a tour and get some information as we were looking for a place for a senior family member. Each time we called we our call was transferred to the Admission Administrator (I won't use her name) Each time we got her voicemail and left a detailed message and asked her to please call us back. After 2 weeks my sister went there in person and asked to speak to her and was told she wasn't available but they would give her our contact information. Again, we heard nothing. We finally gave up and began to pursue other Senior Communities. I have no idea why a person in charge of communicating and arranging the Admission process for people considering moving into this community completely ignored our calls and requests to get a tour and information we needed for our loved one. If this person is not gonna to do the job they are they're to do, I suggest they find someone who will.
I was a resident in this facility recently. The care I received was excellent. Responses were prompt and always kind and willing. In addition to excellent nursing care, food was excellent and facility was spotless!! I would never go anywhere else! Thank you to all of the staff and administration!
Disgusting! I wouldn't put anything let alone anyone there! Facility is not kept up, bed bugs were spotted today and had to evacuate. Patients have no voice!!! IF YOU CARE ABOUT SOMEONE AVOID THIS PLACE!!!🥲
More recent reviews
The most loving and caring staff. Not the fanciest nursing home but you won’t get better care anywhere!
The people working there are nothing but awesome. The staff are amazing and care about what they do and the people under their care. You can tell they are not managed by an institutionalized chain. As with any medical facility.. confirm your medical coverage with any services offered.
While we couldn't work it out for my loved one to stay I have to say the communication and the willingness to work with people was positive. The office manager and office team and admissions nurse went above and beyond to make my mom feel welcomed. Thanks for everything.
Update 4/2026 - 4-5+ years later, I still feel the same about North Park. It’s a safe place to live for the residents, it’s kept clean, and the property is well kept. And I’m still forever grateful. 🥹🙏🏼 Original 2020-2021 - I can’t say enough GOOD things about North Park Independent Living Community. From the owner, to the administrator, to the maintenance person - everyone has been so helpful, kind, and professional. We moved my 82 yo father up from TN to live with us. My older sister that lived with him in TN because she has various health challenges, needed a place to live also. We are deeply grateful that North Park was able to accept and accommodate her. The facility and staff have exceeded our expectations. The buildings are all exceptionally clean and the property is well maintained. My sister is content, feels extremely secure, and loves her neighbors. Thank you North Park for helping our family! 🙏🏼🏡💝 I am forever grateful!
My mom declined big time staying here for a month. Not happy at all. The aids ran in to pull her up.in bed and clean her up when they saw us coming through the door. Loved nurse Kelly...she was very attentive