Optimized Senior Living - Lebanon

I cannot recommend this facility enough. Everyone I encountered there was kind and caring and helpful. All of my questions were answered quickly and I never felt like I was being rushed. Finding the right fit for a loved one who needs assisted living can be overwhelming and daunting, but I never felt anything other than compassion and comfort from everyone I spoke with. I feel confident knowing my loved one will be in good hands and taken care of by the wonderful staff.

I’ve worked in hospice for 15 years and deal with around 40 facilities the past 3 years working outside in the community. I can say the business plan the local owner created was out of compassion and seeing the deep need for a place like home. I often recommend Optimized locations to families trying to take the difficult step of finding a place to trust. I understand the decision is hard and at times can create anxiety, Optimized is a locally family owned Al/Mc and you won’t get lost in the shuffle of a nationwide facility chain. The admin and staff know every residents family, stories and needs. The staff care deeply about their personal experiences. I’ve seen a lot of positive changes the last few years as they keep perfected the Optimized way to grow and adjust to needs of community.

Our family has been with Optimized Senior Living for about 7 weeks now, and I truly could not be happier with the care my mother is receiving. From day one, the staff has been incredibly kind, attentive, and always alert to what my mom needs. I genuinely feel heard and listened to whenever I have questions or concerns, which brings so much peace of mind. The food is all homemade, and you can tell it’s prepared with care and love. The environment feels welcoming and compassionate, and the level of personal attention my mom receives is something I’m so grateful for. I couldn’t have asked for a better place for my mother to be, and I know without a doubt that choosing Optimized Senior Living was the right decision. Thank you for all that you do for your residents and families.

Great place. My grandmother has been there for two months and we couldn't think of a better place for her. The staff is so friendly and all her needs are met beyond expectations.

This started as a good place for my mother. Over a period of 2 months, several key staff members left the Lebanon location, and the quality of care quickly declined. The activities director left, and there were no activities scheduled; the residents just sat around all day/watched TV. Additionally, the pendant system (which allows residents to call for assistance) was down for over two weeks. During that time, we were there at least twice to visit when there were no aides in the house. So this left the residents with NO WAY to get assistance. We had not choice but to move mom to a safer environment. I can't speak for the other locations, but I would definitely not currently recommend the Lebanon location.