Dining
Meal preparation and service
Cleveland, OH
Assisted Living and Memory Care in Cleveland. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Housekeeping and linen services
Community-sponsored activities
24-hour call system
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Nursing and rehabilitation services for people who need a higher level of care.
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Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Nothing but positive things for my care. The Nurses have been Angels. Therapy is very nice and efficient. My stay has been very pleasurable. -Gerard Woodson
My Dad just completed short term care/rehab for 2nd time at this facility. The nurses, aids, activities coordinator & office staff were caring & compassionate & provided excellent overall care! My stepmom commented he is cognitively more alert & physically in better condition by far than when he went in!
The facility is run down and under staffed. Everyone was like that is not my job. My husband got C. DIFF and had diarrhea and needed help to get to the bathroom. No one would come for hours at a time to care for him. My husband got terrible care in this facility. The only bight side was the excellent care from the Nurse Practitioner. She was wonderful.
The service at Pleasant Lake Villa was phenomenal! I enjoyed the access to the snack food in the vending machines. People always greeted me in the hallway. Therapy was great to work with. Everyone was kind and provided gentle care.
I am only giving this one star so I can write the review. This place does not care about your loved ones the workers only care about their paychecks. They do not watch the patients. They let them fall out of bed and lay on the floor, they do not help feed them like they should when they are not able to feed themselves. There is never a nurse aid around when your loved one needs help. When you have a question they say ask the social worker but there is never a social worker around.
My Grandma was at this facility and they took great care of her !! From the welcoming Admissions tour days before she even got there to nurses and STNAs to the therapy staff they definitely took great care of her and helped her to get back home to us!! Definitely would recommend Pleasant Lake Villa!!
The nursing staff is exceptional especially on the sandlewood side. A long with the physical therapy department. The nurses that took care of my leg wound were great. The kitchen needs a lot of work. Everything seemed like it was pre cooked and all they did was warm it up. Example: the waffles looked like they were thawed and thrown on the plate, eggs reminded me of the powdered eggs I had in the Army.
The nurse Doris and nursing assistant Dorthea was great i really appreciate my stay at sandalwood