Dining
Meal preparation and service
Shepherd of the Valley - Poland
3.4 (20 reviews)Poland, OH
Independent Living and Assisted Living in Poland. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
A community description is not available yet. Contact the community for details.
Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
Learn more
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
Learn more Photo gallery
Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
3.4 · 20 reviewsMy grandfather used to be a resident at this facility. When I would visit him, I rarely ever saw staff. After living at this facility, he left in his car and they didn’t notice at first. He was gone for a few hours before they noticed and my family was notified. There would be incidents that occurred while he was there that the facility wouldn’t have answers to because he wasn’t being watched. So glad we moved him to another facility where he is cared for
I have a family member that has been there for several years and I would not recommend them. They seem to focus more on furniture and decorating than having adequate staff members. When my family member was in assisted living, I rarely saw a staff member when visiting, sometimes had to search for staff and often went in and out without seeing anyone other than the front desk employee. Since my family member moved to the Memory Care Unit, I still see very few staff members and often wait 10-20 minutes before someone lets in to the unit. When leaving I have to search for a staff member to let…
Read full review
I have a family member that has been there for several years and I would not recommend them. They seem to focus more on furniture and decorating than having adequate staff members. When my family member was in assisted living, I rarely saw a staff member when visiting, sometimes had to search for staff and often went in and out without seeing anyone other than the front desk employee. Since my family member moved to the Memory Care Unit, I still see very few staff members and often wait 10-20 minutes before someone lets in to the unit. When leaving I have to search for a staff member to let me out and it’s almost always the same person who let me in. I expected to see a higher number of staff members in the Memory Care Unit and am both concerned and shocked that there appears to be very few staff members and they certainly aren’t present. I am still waiting for patient to staff ratio information from SOTV Administration as I find it concerning! I expected much more from this facility. When my family member was in Assisted Living there, I received a phone call at noon saying that they couldn’t locate my family member and had last seen him at 6am. When I asked why they took 6 hours to realize he was gone, there was no response. When I asked if they called the police, they instructed me to call them. My family member was found later that evening.
Our family has had a great experience with Shepherd of the Valley - Poland. This is a beautiful property and building! It was a good feeling walking into this place and seeing how much care the have put into their rehabilitation program while making sure that there is plenty of space for activities with or without groups. There are many Private areas that are nice for family visits! The caretakers and physical therapists have been great! Our family is pleased with all of the various available amenities. In house barber/beautician shop visit is available by appointment.
More recent reviews
My mother was discharged from the hospital to this facility. Hospital orders said she must wear bi-pap at night. Next morning after first night….mom tells us that nurse never put bi-pap on her. Nurse said she didn’t know how to use the bi-pap machine and did not use the help number to ask someone how to use it. So she let my mom’s co2 levels rise which could kill her. Apparently nurse got fired same day. I’ll update review as time goes by.
A nice facility but they are way under staffed and are not that medically equipped to deal with residents with urinary problems. The housekeeping department is Mia most of the time. No way is this a 5 star facility.
Shepherd of the Valley - Poland was very nice. They had about 50 to 60 independent units behind their big building, which were like one-story duplexes that range from 805 square feet to 900 square feet. They're all two bedrooms and looked pretty nice. It's a nice little community. Every unit has a washer-dryer, refrigerator, stove, and one car garage. You can go into the main building and eat if you want to, but it's not included in your plan. If you can't go get your meal, because you're either not healthy or can't go, they'll charge you $1 to come and deliver it to you. The staff was very nice and very good. They had excellent landscaping and it was kept up well.
Clean, spacious rooms, and a staff who are dedicated to helping their clients.
We looked at Shepherd of the Valley-Poland. The facility is nice, and it seems clean. The lady that gave the tour was not great. It didn't seem warm and engaging. It seemed rather cold. We did not try the food. They have a beautiful chapel there that we saw; that was very pretty as an amenity. We saw one of the rooms, the dining area, and stuff like that, it just seemed very cold. The lady that gave us the tour didn't seem engaging, she didn't seem excited, and it was just kind of flat. So it came off as being very cold, like not a warm place at all. Compared to the other facility which is family-oriented, and the staff is very engaging, very inquisitive and they wanted to know more about my mom. I didn't have any of that. It was very like a formal sort of very cold tour. But the facilities are beautiful, and they seem clean. We certainly have an activities calendar, and it seemed like they have a lot of things. We didn't try the food or anything like that, but it came across like it was a more institutional sort of setting versus a warm, friendly, engaging atmosphere.