Sprenger Health Care Village of the Falls

My father stayed here for over a month after leaving the ICU. He was in the ICU due to incompetent care at another facility. I cannot speak highly enough about the care and support that he was provided at Village of the Falls. The staff were pleasant, respectful, responsive, and showed a genuine care for my father. The facility was always clean and my father said the food was very good. I wish that he came to this facility first, because he never would have almost lost his life due to the negligence he experienced with the previous service provider. Thank you all for helping him on his road to recovery.

Nice facility and decent food, but my father was horribly treated and this facility did not execute his care plan accordingly. The representative we met with laid out a care plan of PT 2x daily on the rehab unit. With a different therapist every day, and apparently no charting between them, he had evaluations for 3 days prior to even attempting any rehab. While the majority of the day shift was ok, the night shift left residents on their own for egregiously long periods of time. My father requested his V movement disorder medicine which is Q4 hours and it took THREE HOURS for anyone to answer the call bell. This was evening too, not even middle of the night. Then, after waiting two hours for pain meds they doubled the regular dose without his consent, leaving him unable to function for therapy that day. In addition to that, buses and aids refused to transfer him from bed to chair and back, citing that was therapy’s job - except they were only there once per day. That, in addition to being offered bathing support once in 7 days, I could never, EVER recommend this facility. I understand skilled nursing is woefully under resourced, but negligent behavior is absolutely unacceptable.

My Dad was a resident for 10 months in the skilled nursing facility at the VOF. I truly could not ask for a better group of people to take care of my dad for his final year. From the administration, activities director, and most importantly the aides and nurses, he was truly loved and found a second family there. No nursing home is perfect and there will always be things you want different because it is your family. However, when compared to other facilities this place is top of the line in my opinion. A very clean facility with some of the best workers I have ever met doing a very hard job. If you are looking for a place your loved one can stay and you can rest at night knowing they are being taken cared for correctly, this is the place for you. The compassion and caring my dad received and the care the entire facility gave he and I during his last days will never be forgotten.

This place is beautiful. Friendly and attentive staff. My stay was great considering my injury. Hopefully when it's time, I will be here for my twilight of life.

I was a little apprehensive about going to nursing home right from the hospital! This being said, I must honestly say that this nursing home exceeded My expectations. This place was clean, cozy, comforting, and an extreme blessing to me! The nursing staff were professional, Caring, And friendly. You got the sense that they really cared about you and your health. Accolades go to the supporting staff in their kindness and their friendliness and their concern for your health. The OT and the PT both have an exceptional program in order to get you home quickly. I would recommend this facility to anyone who needs short term skilled nursing. By the way, the Meals weren’t too shabby! I would highly recommend Village of the Falls To anyone who needs short-term skilled nursing! Thank you to all of you for a job well done!!!❤️