Dining
Meal preparation and service
Suburban Healthcare and Rehabilitation
3.6 (39 reviews)North Randall, OH
Assisted Living and Memory Care in North Randall. Confirm current services and availability directly with the community.
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Key amenities
Outdoor & recreation
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
3.6 · 39 reviewsThey neglect the patients. they leave them laying in their own feces and urine, refusing to change them making excuses on why they won’t care for them. My brother had maggots growing out of his feet and toenails neglect of changing his wound-bandages.
I can’t speak on any floor except third. My dad was here for a year, and he was ok as long as he could still manage himself. When he clearly needed more attention for his condition, this place failed and couldn’t do basic things such as pay attention. Care meetings were useless and this place is not for anyone who has moderate/advanced dementia and who still have energy. I was told he walked out the facility.. that’s how much they don’t pay residents any attention. My dad not only made it on the elevator, but walked pass the front desk who’s never paying attention either. I’ve sent emails to…
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I can’t speak on any floor except third. My dad was here for a year, and he was ok as long as he could still manage himself. When he clearly needed more attention for his condition, this place failed and couldn’t do basic things such as pay attention. Care meetings were useless and this place is not for anyone who has moderate/advanced dementia and who still have energy. I was told he walked out the facility.. that’s how much they don’t pay residents any attention. My dad not only made it on the elevator, but walked pass the front desk who’s never paying attention either. I’ve sent emails to Don with no responses. There’s absolutely no stimulation for memory care patients and the nurses will never check in to make sure the residents aren’t dying of pure boredom. They sent my dad to the hospital for aggression after ignoring him for months, and I thank God that happened because now he’s at a better place with games, activities and a more competent and attentive staff. Suburban THIRD FLOOR HAS No activities, no music, no nothing. It’s truly dead and cold up there. PLEASE don’t send anyone here. They only have good rooms, and the food isn’t bad but quality of life is terrible.
On first look entering the building it meets the eye test in appearance/cleanliness. Employees were pleasant and helpful. But, it was not the same environment upon entering Mr. Black’s room. It had a strong smell of urine and his sheets were dirty.
More recent reviews
The staff at Suburban Healthcare are the most caring and compassionate team I have had the pleasure of meeting! The DON is absolutely amazing, the floor staff are very welcoming, I could not think of anyone else who I would trust to over see the care of my loved one!
I was a resident here for two months, My stay here was super. I give the staff the highest praise possible.
I was a resident for 3 years. I have improved health much better then when I got here thanks to the courtesy and caring of the nurses and aides at suburban.
I enjoy my visit. Please very helpful the staff.
The State needs to investigate immediately. Very concerning issues with staff Aids (not all but most) courteousness, compassion and most of all professional morals. Dietary staff was almost an hour late (10 am) with breakfast and very unsanitary. Immediately noticed how disrespectful the Aids are to the patients. Some staff were very helpful and compassionate with the patients. While others were dismissive and rude. It seems that the older staff members have gotten comfortable with treating every patient the same, which I find very concerning seeing that every patient may not have the same mental/physical ability. State needs to investigate.