Sycamore Run Nursing & Rehabilitation Center

Extremely peaceful and everyone is so warm and inviting! Feels like home away from home.

I toured Sycamore Run Nursing & Rehabilitation Center. It had a high medical rating of five stars. It was clean. It's all on one floor. They have patios where my husband could be wheeled outside so he could enjoy the outdoors. Those were the big benefits. They also had a rehab facility and an exercise room where you could go and get some exercise. So, those were all the things that impressed me. I only spoke to one lady. She's the admissions, I think. She's very nice, very friendly, and very helpful. It looks like a very nice facility. It's not new, but it's very tastefully decorated. There weren't too many people running around. There was just one person we ran into who was walking in the hall, but it just looked like a friendly, comforting place. The rooms looked like they were okay. I think there are two people in the room.

Well I'm disappointed in the harassment that happens at the facility to family members as they try to visit residents iv been harassed since June of 2021 from being accused of drugging family member and other residents, told I wasn't allowed to take family member outside on nice days to ware and when I visit loved one. I take a dog to vist and had a nurse lunge at my animal with a needle and act like she was going to stab him with needle trying to get a negative response from so they could ban him from facility which failed he visits with all the residents he meets along the way .we were opening Christmas presents with family member and had several nurses barge in room and make accusations that we were up to something because we closed the door so other residents didn't feel left out, but staff accused us of smoking inside under smoke detectors in room and since been harassed ever visit since by multiple staff members who are not trained to identify orders but don't hesitate to make false accusations to the point of call directors and make a complaint and try to put stipulations on how when you can visit family members and if you refuse they call the sheriff to remove you from facility even though trained officer clearly states no orders presents on accused or in the residents room of alleged activities occur but yet I was still asked to stop visit and leave so I was forced to end visit because of false accusations wich is all based on a personal vendetta from needle Wilding nurse because of complaint about her to directors ,I would recommend that you don't put family members at this place because directors and staff act like they have more say over your family than you do and they don't respect patient rights or there property even if it's stolen out of residence room .family member had money stolen by staff and a tablet stolen by other residents and if you make a complaint to staff or directors if your lucky enough to get ahold of them or if they are not in a imaginary meeting, to say the least they avoid the situation, to staff refusing to allow residents outa there beds to the understaffed and verbal abuse of residents over all sad to say that facility has went down hill from management to the care of the building which has overwhelming odor of urine ,to the point we are moving our family member to another nursing home but staff is making it difficult, from refusing to share medical records with other homes to putting false reports in records in attempt to prevent relocation

I would not recommend anyone put their loved ones in this facility or anywhere near it! There were nowhere near enough nurses for the patients there, also if you have loved ones there tell them don’t keep their personal things there or their valuables, when my father passed his wallet, as well as a lockbox came up missing right after he died. I didn’t get there until a while after he passed, however my aunts and uncles were there with him prior to my arrival... Still no wallet, I would say that it is safe to assume there are thieves there. I called down there and brought it to the nursing directors attention she was supposed to be looking into it now it’s been almost a week and I still haven’t heard back from her so does no good to say anything because it’s not going anywhere I had such a hard time whenever trying to contact this place to talk to my father they kept him from talking to other nursing homes and prevented him from moving out of there they also broke his TV while moving him in and did nothing to replace it plus they have Wi-Fi calling all the money they’re getting there and they can’t pay for a regular phone it’s ridiculous good luck if you have loved ones there.

My family and I have been more than pleased with the care and compassion that the staff of Sycamore has not only shown towards both of my grandparents who are currently both residents, but my entire family as well.