Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
Learn moreThe Village of Westerville
4.4 (101 reviews)Westerville, OH
Independent Living and Assisted Living in Westerville. Confirm current services and availability directly with the community.
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Public reviews
4.4 · 101 reviewsBoth myself and the chaplain with me commented to each other how friendly (yet not overbearing) and comfortable the facility is. Very nice!!
Choosing an assisted living community is never easy, but The Village of Westerville has exceeded every expectation our family had. From the moment we walked in, it didn't feel like a "facility"—it felt like a home. There are a few things that really set this place apart: The caregivers and nursing staff are incredibly patient and proactive. They don't just provide medical support; they truly know the residents' personalities and preferences. It’s clear they view this as a calling, not just a job. The building is always bright, clean, and smells fresh. The common areas are inviting, which…
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Choosing an assisted living community is never easy, but The Village of Westerville has exceeded every expectation our family had. From the moment we walked in, it didn't feel like a "facility"—it felt like a home. There are a few things that really set this place apart: The caregivers and nursing staff are incredibly patient and proactive. They don't just provide medical support; they truly know the residents' personalities and preferences. It’s clear they view this as a calling, not just a job. The building is always bright, clean, and smells fresh. The common areas are inviting, which encourages residents to get out of their rooms and socialize. While it is dated decor, I'm happy to here of the upcoming renovation in progress. As a family member, I never feel out of the loop. The Devyn and Trina are transparent, responsive, and always available to answer questions or provide updates on my loved one’s well-being. Troy does a fantastic job of keeping residents engaged with a variety of events, music, and outings that cater to different interests and mobility levels. If you are looking for a place in the Westerville area where your loved one will be treated with dignity, respect, and genuine affection, I cannot recommend The Village of Westerville highly enough. It has given our family immense peace of mind.
Devyn is doing a excellent job. The community looks great and we love the changes that Devyn is making thanks and keep up the excellent work
More recent reviews
Terrible company with terrible leadership. Do not send family members here. It's all about money
I absolutely love the staff and residents. Everyone is so kind. 17 people introduced themselves to me on my 1st day. The place is clean and well taken care of. You can either be alone or see lots of people. I am very happy here.
The staff are professional and friendly, very willing to help in any way possible! At the moment we're having a change of management, which seems to be very positive for all concerned. There will be many improvements, upgrades. An exciting time! I would truly recommend this place to anyone searching for this type of facility!!
It's hard to write anything negative about The Village of Westerville as their staff were both attentive and kind. The place is large which is both good and bad. Its good as they have a large group of residents which makes meeting new people easy. It's bad because staffing such a large facility can be tricky. I say this because during our tour we noticed an odor in the main common area. It was clear to us that one of the residents had an accident but we didn't notice any staff trying to find the source. I know accidents happen, but not seeing their staff investigating was a bit of a letdown. Also, with the facility being so large, renovations take longer. They are slowly fixing the place up which is good as it is dated in areas. My mother's 3 day stay was good. Her only complaint was the food was overdone and hard to chew at times. In closing, we opted to go with a similar community that is newer and it ended up being less expensive.
Everyone here is very friendly and kind. There are lots of things to participate. I joined a euchre group and have a great time. Meals are prepared 3 times a day. If I need help I only have to ask