Village at St Edward Nursing Care

I recently visited this facility hoping to tour it for a family member, and unfortunately, the experience was very disappointing. When we arrived at what I believe was a reasonable time, neither Marjorie at the front desk nor Jacqueline from admissions were available to assist us they both stated they “didn’t have time.” We were not offered any information about the facility, services, or next steps, which made the visit feel unwelcoming and unprofessional. For something as important as choosing care for a loved one, I expected a much higher level of attentiveness and courtesy. Based on this experience, I will be looking into other facilities that are more accommodating and respectful to potential residents and their families.

My mother has stayed at several rehab facilities and one assisted living facility prior to her stay at Saint Edward’s in Fairlawn. She has been there since June 2025, first as a rehab patient and then she remained there for long term care. She passed away peacefully yesterday morning, 2/15/25. I wish I knew about St. Edwards two years ago. It has been the best of all the places she has been. The other rehab facilities she stayed at were all terrible experiences. Please don’t be fooled by beautifully updated buildings like we were. My mom was miserable waiting for hours for someone to care for her at these places, sometimes being stuck in bed all day and/or waiting until noon to be cleaned up and then she would end up back in the hospital with yet another UTI. Also, when I needed assistance with something or paperwork completed, I had to hound her assisted living facility over and over again to get a response. This was never the case at St. Edwards. Any time I emailed a question I would get an immediate response. She told me repeatedly that St. Edward’s gave her the best care of all the places she had been. The staff, from the front office, to the nurses and the aides and therapists were always so kind to me and my siblings and so quick to respond to any questions we had. They lovingly took care of my mom until the very end. I witnessed it over and over and my mom never had a negative thing to say about her time there. I could see by the way my mom looked at her caregivers how much she loved them and I could also see how much they loved and cared for her. A very important bonus was that she was able to attend mass 3 times a week. The staff always made sure they got her there. 5 stars are not enough. St. Edwards is a 10!

I see a lot of negative reviews here. All I can say is my girlfriends mom as been in the memory care part of St. Edwards for almost 8 years and is presently in hospice. This is a very, very terrible time for both my girlfriend and I. The nurses and aids and everyone that works at St. Edward have shown us so much kindness. They consider my girlfriends mother part of their family and they are losing a member of their family too. I have spend a lot of time recently at the facility and I have a new understanding of what it's like to work at the Village. The staff truly does care so much for the residents and the families of this facility. It's also the cleanest most well run place I have come across. I'd give St. Edwards 10 stars if I could.

My father is in renal failure and had a heart attack earlier this Spring. He lived alone on a farm pretty far outside of town about an hour and a half from Akron. We needed to have him live closer so we can keep an eye on him. He is very independent so the Independent Living at St Ed’s is perfect for him. There are many activities he can participate in or not and rides provided by St Ed’s to his appointments. The staff are friendly and very knowledgeable and know almost all of the residents on a first name basis. Taking care of a senior parent is not something that is ever taught to you. It’s like learning a different language. The staff really goes the extra mile to help and teach you the ins and outs of taking care of a senior parent and making them feel at ease moving into St Ed’s. Putting my Dad into St Ed’s was one of the best things I have done for him.

My mom was there for 7 years. She had a major heart attack and other problems and was on hospice when she went in. They straightened out her medicine. The care was terrific. She passed away on March 16 and the sympathy from the staff was appreciated. My wife and I visited 5 days a week. You need to be present, even if it's dropping in for 20-30 minutes. Get to know the names of the staff. Compliment them. That way, when a problem arises, things will go better. Too many people just dump an older relative there and rarely show up. That won't work well for anyone. I have recommended St. Edward's to many of our friends. The is to be involved.