Westerville Post Acute

From the moment I arrived at Westerville Post Acute Nursing Home, I was treated with more dignity, respect, and genuine kindness than I’ve ever experienced in a medical setting, other then Mount Carmel St. Ann's Hospital. Both medical facilities are top notch in my book. I came in for rehabilitation after a busted right hip, and every single person — Administration, Social Services, Rehab, Nurses, Kitchen Staff and even Housekeeping — treated me like royalty. They didn’t just care for me; they cared about me. I received top‑tier medical care and more tender loving care than I ever expected. The food was good enough that I ate everything on my tray, every time. Most importantly, everyone knew I was homeless — and unlike other facilities where I’ve been treated badly, WPA never once made me feel less than human. They welcomed me, respected me, and supported me with compassion that I will never forget. To all the incredible employees, and to the amazing patients I became friends with: from the bottom of my feet to the pointed top of my head, thank you. You gave me safety, healing, and dignity when I needed it most. May every one of you be blessed with wonderful lives. — tjb

Not at peace with any of the things or matters that has lead to my mom's passing. As we are making calls for insurance policies and funeral homes arrangements, You...Westerville Post Acute called, saying sorry for our lost and that ALL you wanted to know or concerned about if the family was coming to get mom's belongings or do we want you to gather her things and have them ready up front for the family to retrieve. Your facility drugged her, your facility had contributed to her to her quick speedy passing away. As I told to your Staff on Monday 05/11/2026 that giving the meds (morphine and tremadol) is going to lead to her death, Come Tuesday 05/12/2026 @ 1:08am mom is pronounced dead, Come 05/13/2026 @ 10:40am your Facility calls the grieving family asking about when we can come get belongings that has been there less than a week 05/05/2026. So now why the urgency to toss her and her things out in just on day of her passing. MAKE IT MAKE SENSE!!