Woodlands at Eastland

While this facility does have some staff members who work hard to provide the best care possible, the majority of the workers here are rude and unprofessional. For starters, the manager Stella Nsong is almost never there to see what goes on. How can you run a facility when you are out of town for weeks at a time? Once the employee checks even bounced, eventually it was fixed but she never once formally apologized or even really acknowledged the havoc that caused for her staff members. Because of the lack of management, there is a lack of supervision and discipline of the workers, which means corners are cut, and proper care is not always given. The facility is rarely properly supplied, there have been times where they ran out of diabetic supplies, gloves, depends and etc. Since the aids, or caregivers as they are called there, do not have to be certified this often means the workers there are not able to properly and safely care for the residents. If they had proper training in place there it wouldn't be a huge deal, but often times New employees are thrown out on the floor after only a day or two of training because of the lack of sufficient staffing. Also, there was a serious bed bug outbreak there. I am not sure if it has been resolved or not, because in most cases, instead of calling a professional to handle an infestation the staff was expected to try to handle it. After seeing what goes on in this place first hand I would not recommend it for anyone to seek employment at and I would never put a loved one in this facility.

To whom this may concern I went into your place of business attempting to put in an application. I was approached by and African woman that was very rude and insulting. I had a head scarf on my head as I am a cancer survivor and a Muslim as well so for cosmetic and religious reasons I wear my scarves. I asked for an application. She says and I quote in a strong heavy African accent in a tone that was very condescending "oh no you have got to be kidding me your joking right" (laughing in my face) I ask what are you talking speaking of? She continues to laugh and says " I know you did not come in here in a head scarf applying for a position to work here" she then turns to the receptionist laughing and says have you ever heard of such a thing I must be out of fashion because I've never heard of such a thing professional people don't wear head scarfs to work please tell me this is not what you wear to work" I replied "yes I do wear these to work I make them actually and I know a lot of professional people that wear scarves to work", Again she looks at me and says I must out of fashion because I have never seen such a thing this is ridiculous and walks me back out your door never handing an application all the while making me feel humiliated in front of your other staff members and less than human as an individual I didn't ask for this disease it just happened but I should not be made to feel like my way of coping with it is wrong like my wearing a scarf goes against dress code I did not have it on my head in a manner that it appeared as if I had just rolled out of bed it was strategically placed on my head in a manner that said I did this as a fashion piece and it matched my outfit this is me this is who I am my religion also calls for this as well so she insulted my culture and way of life all in one meeting if this is the type of management this company has. also I phoned her to ask for corporates number or to speak with her superior she refused to give it to me stating "you can speak with me I am corporate". I have never in my life been treated so unprofessionally or been so insulted in my life when will peoples ignorance and stereotypical condescending ways end this place smells bad as well