Bluebird Retirement Community
3.6 (25 reviews)London, OH
Assisted Living and Memory Care in London. Confirm current services and availability directly with the community.
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Key amenities
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Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Public reviews
3.6 · 25 reviewsThey did a wonderful job with our mother
Every time I have visited Bluebird everyone is quite pleasent and the residents are having a good time! The 1950's Malt Shop is a very cool touch and move theatre too.
My mother’s experience at Bluebird Retirement Community was deeply concerning and, frankly, traumatic for our family. She was admitted to their memory care unit, where she was routinely given Ativan—reportedly to “keep her safe.” Within just 10 days, she was hospitalized due to extreme lethargy and labored breathing. She slept for three days straight, and when she finally woke, she could no longer sit up on the edge of the bed, chew food, or walk. She had to be transferred to a skilled nursing facility for intensive rehabilitation. When I raised concerns, the Director of Nursing claimed that…
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My mother’s experience at Bluebird Retirement Community was deeply concerning and, frankly, traumatic for our family. She was admitted to their memory care unit, where she was routinely given Ativan—reportedly to “keep her safe.” Within just 10 days, she was hospitalized due to extreme lethargy and labored breathing. She slept for three days straight, and when she finally woke, she could no longer sit up on the edge of the bed, chew food, or walk. She had to be transferred to a skilled nursing facility for intensive rehabilitation. When I raised concerns, the Director of Nursing claimed that it was common practice in Ohio to give Ativan to dementia patients. That is simply not true, and it was not the practice at her previous or current care communities. Choosing Bluebird was a mistake. Not only was my mother’s health compromised, but the cost was exorbitant. Families are required to pay a non-refundable $3,600 entry fee, which makes this experience feel even more like a betrayal. Please think carefully before trusting this facility with your loved one’s care.
More recent reviews
Memory care unit is awful. What I've seen makes me upset
Looks very beautiful during the tours until you realize they are highly understaffed and don't require anyone to be an STNA even though most of clients are not assisted living but full care. Having untrained people use equipment And then upset with them when they don't know the laws or regulations because they didn't have to go through the classes and state test.
This establishment is great. I was worried that this facility would be one where the residents would be neglected or treated poorly. My grandparents can't say how much they like it and how friendly everyone is there. It means alot to me that my grandparents are able to have a safe, helpful environment where they can recieve quality care. I can't remember staff names, but they've pointed out every one of them and said they're great. It means alot to me to know they're in good hands and like where they live. They would tell me if they didn't. Thanks to all the staff.
Blue Bird is a very nice and clean facility. Most everyone is very nice and helpful. My husband has been there for 2 weeks and his care has been exceptional. I highly recommend anyone who needs assistance to go to Blue Bird. I especially like the cleanliness and no odor. His care and comfort was beyond my expectations and am so grateful I had the option for him to stay there during his recovery.
Several years ago I had a knee replacement and needed somewhere to be since my husband was away on business travel. The staff was excellent, caring, helpful, attentive and I felt they really cared about my comfort. Nursing staff was very helpful and attentive. Food was great, activities fun and helped keep me feeling at home instead of in a “facility”. Thank you ever for the wonderful care!