Brookdale Kenwood

I wish I could have selected zero stars. Many, many issues with my mother's 2 and a half year stay there. Some were shocking. I recently did a review that Brookdale sent me and wrote them that I would be willing to discuss my concerns and issues with someone from BD. No one has reached out to me.

In my opinion, the one and only reason to choose this facility is a desire to spend top dollar to inflict maximum suffering on the person you are placing. Those possessing any empathy should avoid it at all costs.

The administrative staff leaves a lot to be desired here at Brookdale. People seem to be leaving. The existing staff is very friendly and accommodating but the management is not doing its job. Sometimes your laundry gets done and sometimes it doesn't. Sometimes they run short on food. The food itself is not good and I hear all the residents complaining about it. My sister takes a lot of meds and there have been times like this past week there was not a nurse there to administer the meds and she did not get her round of night medications which is dangerous for her. The facility of itself is clean and nice. I didn't mean to give that thumbs up as it shows above. As things it's this now I couldn't recommend it to anyone I know. As I said the step is very good in accommodating but that's my only positive at this time

The size was important. It has more of a home feel. We picked them because they were highly recommend.

My grandfather was in their facility for 2 days before leaving due to lack of response and care. Paid 15,000 up front for 2 months. Now they are saying we owe 2,000 more. Ummm excuse me, he only stayed for 2 days and died a week later. So even if we did keep him there... We should be getting money back, because math. 8380.00 for each month of 15 grand and change Thank you for making this huge loss hurt so much more.