Cotter House Worthington

My family and I are incredibly grateful for the exceptional care my mom receives there at the Cotter House. We can’t say enough about the amazing people who care for her — the staff embodies everything you would hope for in a care team: they are kind, loving, attentive, compassionate, empathetic, and thoughtful. Although we had always hoped my mom could remain in her own home, her journey with dementia has made that impossible. The Cotter House has become her new home — not just a place to live, but a community where she is engaged, supported, and genuinely cared for. The relationships she’s formed with both the residents and the staff have brought her joy and comfort, and for that, we are endlessly thankful. We feel truly blessed to know the extraordinary people who make The Cotter House such a special place, and we are thankful for the love and kindness they have shown to our mom. Cotter House- THANK YOU!!!

The Cotter House is paramount in the care for those with dementia. They provide the resident with the finest of care 24/7 and are attentive to their ever changing needs. We are confident our loved one is well cared for at all times. The associates never hesitate to contact me with a question, and I feel we are well informed. When we visit, our loved one is always clean, nicely dressed, well directed and engaged with the staff; his apartment room is always spotless and put together. I want to make a special mention, (in addtition to all the staff who are always welcoming, kind and helpfu) to Aleks, Donna, Casie and Michelle. They went above and beyond to meet with us late on a Friday afternoon of a holiday weekend. Going this extra mile, will forever resonate with our gratitude. The Cotter House truly cares about each individual that comes through the front door - as a resident, family member, guest or visitor. Their first priority is ensuring this is a good fit for everyone involved. The weekly updates/messages from the Executive Director are always positive and welcoming. The offerings to the caregivers are greatly appreciated and we feel valued in this journey. Thank you Cotter House, you are a Blessing to all the lives you touch.

My daughter calls cotter house camp cotter because of the wonderful stimulating activities. The staff treats all the residents with respect and dignity. They are always available to ask questions and to receive help. We are grateful for all the help they are providing for my husband.

Unfortunately, about 10 years ago, my mom (my hero!) was diagnosed with dementia. My stepfather kept her safe and cared for at home, along with many wonderful caregivers, but recently, we made the hard choice to find a memory care facility for her. After doing our research, we kept on hearing that The Cotter House was THE best place for dementia care in Central Ohio (and the region!). When we visited, we knew we’d found our home for mom. Initially, as we were preparing for the move, it was heartbreaking and scary and I was so worried that no one could do better with her than we could. I cried buckets of tears -- more than I’ve cried in my adult life. I was so sad and despondent. How incredibly wrong I was. These people know what they are doing. From the moment we walked into the facility on “move in day” (we told mom she was going to go there for in-patient rehab, and she was fine with that), they had signs welcoming her and a whole crew of staff there to greet her at the door and fawn all over her. They took her to her apartment (that we’d outfitted with photos of her family and other nice touches), and she LOVED it. Then they took her to the café and gave her tea, all while different staff members came up and introduced themselves and played a puzzle game with her that she enjoys. She transitioned into their care beautifully and instead of sleeping in until at least noon every day, she’s getting up in the 9 am hour, going to the activities and getting the vital engagement she was lacking at home. My stepdad and other family members and I are committed to seeing her daily (I’ve been there at least five times a week for the past 3 weeks and bonus – I am so enjoying meeting all the other residents and families). We are incredibly privileged to be able to have such a wonderful care team and home for mom in our backyard. The Cotter Crew, as they call themselves, are the most caring people, have unending patience, and have expertise in dementia care. This transition has exceeded my wildest expectations for mom and my stepfather and I could not recommend them more.

My husband has been at The Cotter house for 3 months. His admission was of an urgent matter. The entire staff was sympathetic, caring and helpful with the move in process. The outreach coordinator even followed up with me several times to see how I was doing. When I visit which is nearly daily the staff greets me with a smile, knows my husbands name and my name. The facility is impeccably clean, orderly and the residents appear well cared for. I knew this was a wonderful facility and my husband seems happy living there. The nurses are warm and caring and go over and above to help my spouse. The hospice company is also top notch and caring and professional. I’d highly recommend Cotter House for anyone needing memory care.