Genacross Lutheran Services-Wolf Creek Campus

Way overpriced for the amount of care you get. Or, I should say - lack of care.

No diabetic dietary menu, so they just give her more insulin, not good! Too many people have keys to her apartment, no privacy at all. No advocate for the residents! Very few helpful and respectful personnel there, many ridiculous restrictions and leaving her with only $50 cash on hand and a maximum of only $2000 in her bank account. No I’m not really crazy about this facility!

We have a loved one here and she is very well taken care of it's been 4 years now. The staff are great sure you have some agency but that's everywhere you go my loved one care is spot on the building is clean no smells unlike some other NC I've been to I would recommend this place others. Thank you to all the nurses, nurse aides, and all the other staff who help make this place very nice

Terrible nursing staff has been that way as long as a decade at least

Facility itself isn’t bad, but between lack of people that care, lack of staff and everything else in the mix makes it horrid. Worked here for the first time the other day for agency and will never return. Worked all alone down the hallway and was emotionally and physically drained before even half of my shift went by. DON can be helpful but acts irritated as if we aren’t here to help HER and HER staff, and HER residents. Almost as if she felt ungrateful. The only other helpful staff members here were like me, agency. The patients have to suffer as a result of no one coming in or calling off and aides and nurses are DNRing from here (by their own choice) because of how awful working conditions are. I wouldn’t send family here due to turnover rate and due to the in house staff not being helpful. Save your time, take your family elsewhere or find home health. Most of these facilities are like this anymore