Kingston Rehabilitation of Perrysburg

Care in the skilled rehab unit was nearly non-existent. From lack of answering call lights to providing bedside care was all extremely poor. Call lights were left unanswered and turned off from somewhere other than the room. Assistance was needed to open drinks from meals but was rarely done. When I arrived each day my mom said she was so thirsty and no one would come to open drinks. One day she had messed herself and again pulled call lights numerous times- no one comes but light go back off. After cleaning her up I left linens in the basket and set it by the door. Took picture of it still sitting there 24 hrs later. Rehab protocol was 20 reps for each exercise. When I questioned that amount was told that was standard for everyone. I’ve had physical therapy myself on many occasions. 10 reps is the standard especially when starting out. Mom was 91 and she tried her best to do 20. She was always an “ I can do it” kind of woman no matter the cost to her own well- being. One day she was placed in isolation “ we think she has the flu”. When questioned this due to no symptoms and had not been informed of any testing being done the response was “ oh we’re sorry it’s not her, it’s room next door”. So patient next door was NOT receiving isolation protocols who tested positive for the flu. 36 hrs later mom had 102 fever and tested positive. That evening she was unresponsive and stayed that way. She always said she did not want to die in a place like this, yet up to this point was still showing PT that she could do these exercises. Within 24 hrs Hospice of Northwest Ohio had come in and evaluated, made transport arrangements and she was back in her home where she passed within 2 days. Primary cause of death- FLU. We miss you mom💔