Sycamorespring Skilled Nursing and Rehabilitation

The staff in every department care about the patients and do what they can to make sure all patients needs are met. It is also very clean, has good food and doesn’t have odors!

Sycamorespring is such a clean and beautiful facility. My grandfather loves living here. The nurses and aides take such great care of him.. They have a really great group of caregivers there and I enjoy coming for visits.

I don’t even know where to start with this review because there were so many things that went wrong. If you don’t have the time to read the rest of this, just know that I would NEVER put a family member into their care here again. My grandmother has been to this facility for periods of 2-3 months on two separate occasions to receive rehabilitation care. The first time, in 2023, we had an overall good experience. So when she injured her wrist during a fall in December of 2025, we took her back here for another stay. However, there has been a change of hands at this facility in the past few years and I the quality of care has fallen way down to the point of being extremely unsafe. The biggest complaints that I have are the following: 1. On MULTIPLE occasions, the nurses attempted to give my grandmother the wrong medication. Luckily for us, my grandmother is mentally very healthy so she was able to recognize they weren’t her pills and spoke up. However, not everyone in this facility is mentally as well and may not have recognized they were being given the wrong medication. This could be a life or death mistake if someone is given the wrong pill. And the fact that to my grandmother alone in a 2 month period, it happened twice leads me to believe this is a common occurrence at this facility. 2. A nurse dropped a pill on the ground and instead of doing whatever the proper protocol was, she gave it to my grandmother to take anyway. Making someone take a pill off the ground is dehumanizing and against any common sense and proper nursing protocol I have ever seen. 3. My grandmother, by protocol, was supposed to receive a shower two times a week. They often times neglected this and she went up to 10 days without being showered. 4. Personal items of my grandmothers were stolen by staff out of her bathroom. 5. The day before my grandmother was set to be released from the care of this facility, she came down with a very serious wheezy cough. She asked to see the doctor and they clearly did not do any sort of thourough examination. An hour after she was discharged, she was diagnosed with RSV at a local urgent care. Where the doctor was appalled that facility would release a patient in such condition. This review is far from the first time all of the above AND MORE have been metioned. My mom was on the phone with the administrators of this faculty multiple times a week trying to get these problems resolved. Every time the people on the phone would assure my mom that everything would be taken care of, and time and time again, the basic care needs were neglected. Absolutely nobody wants to have to be put into a facility when they are not well, and being here made this experience for my entire family a living hell. I would not send my worst enemy to this facility going forward. The people running this facility should be ashamed of the neglectful “care” their staff is providing to a very vulnerable demogrpahic.

Worst place to go, they never even change the bed sheets. If you are diabetic, they will feed you a high can diet. Stay away from this facility.

The facility is very nice to look at and physical therapy does a really good job. Now as far as being kept in the loop, I am my brother's POA, they fall short. Was told yesterday his copay for Medicare started on the 17th, that lets me have 6 days to figure out what to do because 210.00 per day is impossible. They did not mention it during the care plan meeting we had just almost 2 weeks ago