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Ohio Senior Living Guide

The Ashford at Sturbridge

4.0 (72 reviews)

Hilliard, OH

Independent Living and Assisted Living in Hilliard. Confirm current services and availability directly with the community.

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About this community

A community description is not available yet. Contact the community for details.

Key amenities

Dining

Meal preparation and service

Outdoor & recreation

Garden

Housekeeping

Housekeeping and linen services

Transportation

Transportation arrangement (non-medical)

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 29 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community-sponsored activities
  • Diabetes diet
  • Dining room
  • Fully furnished
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement (non-medical)
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Pricing & residences

Monthly rates starting at

$3,897 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $3,897
One bedroom $4,656
Studio $6,037

Public reviews

4.0 · 72 reviews

Avoid avoid AVOID. Let me tell you the biggest red flag— Wallick communities adamantly hides behind a legal team - they will NOT release ANY records regarding your loved one’s care at the Ashford or any of their communities, and will continue to tell you they can’t provide them due to legal reasons. Stating that their legal team does not allow them to release any records. No matter who you are including POA or how you request the records, they will refuse to days end to provide anything outside of medication list/schedule. This is NOT okay. My loved one was not being cared for and was being…

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Avoid avoid AVOID. Let me tell you the biggest red flag— Wallick communities adamantly hides behind a legal team - they will NOT release ANY records regarding your loved one’s care at the Ashford or any of their communities, and will continue to tell you they can’t provide them due to legal reasons. Stating that their legal team does not allow them to release any records. No matter who you are including POA or how you request the records, they will refuse to days end to provide anything outside of medication list/schedule. This is NOT okay. My loved one was not being cared for and was being dropped and the most honest person you could meet. They denied everything and had no records of any “falls”. They said, even if there was record, they couldn’t show me any incident reports whatsoever. This is again NOT okay. If residents are getting the care they need then why not provide incident reports??? No cameras allowed in the room to make sure everything is going okay. SKETCHY. And they’re way overpriced, food is awful not nutritious. Many residents complain about how bad it is. Facility may look nice, but it is not ran very well, Wallick will cut corners especially if it’s at the expense of your loved ones. I saw higher-ups come in one day and weren’t they driving the nicest cars like you wouldn’t believe. But loved ones are fed meals that are lower quality than prison meals. Save your time, energy, and frustrations and look elsewhere. Transferred our loved one’s to another facility that is more transparent and open.

Don't be fooled by how nice it looks. The director of care doesn't know how to, or won't do her job. The food has been horrible in the last month. Most of the staff are friendly, although they seem to have a high turnover rate.

Kier was absolutely amazing. The receptionist role is often the first and last interaction people experience, and Kier’s warmth and presence made the environment feel like home. That kind of welcome truly matters. Thank you, Kier!

More recent reviews

We moved my mother-in-law into Ashford at Sturbridge in Jan of 2022 and we’ve been through lots of changes over her 3 years there. But, I want to share that the new director, Tammy, is absolutely wonderful! My husband and I met with Tammy and Anita (director of care) and they are both making so many wonderful changes to make the residents (& residents loved ones!) happy. It warms our hearts to see my MIL as happy as she has been recently!

The Ashford at Sturbridge has done such an amazing job bringing my mom into their community. Tammy, Christy and the entire staff have gone above and beyond to make my mom feel safe and included.

They are willing to take advantage of those they should be caring for! They are trying to charge my grandparents an unreasonable about of money for time my grandmother wasn’t even living in their facility due to THEIR DIRECTOR, saying she needs a higher level of care than they can provide!!!

The Ashford at Sturbridge has a new director and chef. My mom has told me the meals are so much better. My mom said the food used to be cold when it got to the table, now it’s warm. There are also more choices for the meals. I have seen other improvements since Tammy, the new director, took charge. She has been very responsive to any concerns.

As a senior living referral agency, we work with many communities, and Ashford Sturbridge always stands out. Their senior living advisor, Christy, goes above and beyond to support families with compassion, knowledge, and genuine care. We know when we refer someone here, they’ll be in excellent hands. Highly recommend!

Location & neighborhood

3700 Sturbridge Ct, Hilliard, OH 43026
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