Dining
Meal Preparation
Concord Reserve
4.0 (108 reviews)Westlake, Ohio
Independent Living and Assisted Living in Westlake. Confirm current services and availability directly with the community.
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Key amenities
Outdoor & recreation
Garden
Housekeeping
Housekeeping Services
Transportation
General Transportation Services
Staff & support
Skilled Nursing
See all 17 amenities and services
- Accepts Insurance
- Communal Dining
- English spoken
- Garden
- General Transportation Services
- Housekeeping Services
- Kitchen Appliances In Unit
- Laundry Services
- Linen Services
- Meal Preparation
- Medication Reminders
- Nurse on Staff (Part time)
- Parking Lot
- Religious Services
- Skilled Nursing
- Staff trained in Medication Management
- Staff trained in memory care
Care options available
Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
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Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Public reviews
4.0 · 108 reviewsBeautiful Step down Community, including Memory Care in Westlake. Staff and helpers are kind, friendly, and knowledgeable. The atmosphere was people oriented, creating a sense of home. Grounds are gorgeous.
Large independent living center and assisted living with recreation rooms and a large dining room
Staff used to be wonderful years ago. Within the last year, year and a half, they are neglectful, except for when family complains. Then they manipulate your family member against you! (I will gladly name drop names after my family is removed and their disgusting lies can no longer get to them. Thanks for wasting what precious time we have left with them by turning family against family. Maybe grow up and do your JOB?) THIS WAS JUST CONFIRMED TO ME BY FAMILY. I COMPLAINED TO THE WORKER AND THEY WENT TO TATTLE ON MY FAMILY MEMBER IN RESIDENCE. I STAND BEYOND FIRM IN EVEYTHING I HAVE SAID HERE.…
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Staff used to be wonderful years ago. Within the last year, year and a half, they are neglectful, except for when family complains. Then they manipulate your family member against you! (I will gladly name drop names after my family is removed and their disgusting lies can no longer get to them. Thanks for wasting what precious time we have left with them by turning family against family. Maybe grow up and do your JOB?) THIS WAS JUST CONFIRMED TO ME BY FAMILY. I COMPLAINED TO THE WORKER AND THEY WENT TO TATTLE ON MY FAMILY MEMBER IN RESIDENCE. I STAND BEYOND FIRM IN EVEYTHING I HAVE SAID HERE. How disgusting and disappointing to know that these are the ridiculous people paid to take care of our loved ones. My loved one has declined so badly in their care this last year, I am appalled, and shall be reporting said workers post move. And yes, my family member is moving, just not fast enough. They also do not care about hygiene for residents, nor do they monitor they blood sugar as they should. Do not be fooled by the shiny new they have redone. They cannot keep dedicated staff, or staff who actually care about their residents.
More recent reviews
My mother spent two weeks in rehab, but because of space constraints, she was in the long-term care unit. Even before she arrived from the hospital, the staff took steps to make sure her stay was a good one. They asked about her daily routine and tried to accommodate it as best as possible. The care team was friendly and responsive to her as well as the family. And even the admin staff would check in and help if they happened to be there. I saw this multiple times in her stay. They truly listened to her and us as needs arose. If she needs LTC down the road, Concord will be at the top of our list.
As a resident of The Concord, I truly appreciate the fantastic restaurant. The top-quality food and thoughtful options for all palates make dining feel like more home like. Adam, in particular, goes above and beyond—his exceptional service adds so much to the experience.
What a horrible facility. Garbage all over my grandma’s room, the bathroom not cleaned. Staff on cell phones , not doing their jobs and taking care of their patients. You’ll pay a lot of money to get bad care.
Excellent center
My mother had a head injury and has been here for nearly 3 weeks. This place is fantastic. The staff is kind, patient and attentive. They know my mom now and notice things about her (if she’s not eating well, when she has her nails painted a new color, when she is feeling blue) and address her needs appropriately. We have been through a roller coaster with her health, but their care is second to none. The place is beautiful, festively decorated, clean, and has great activities. With a head injury her needs are constantly changing and they are adapting beautifully.