Rae Ann Suburban Nursing and Rehabilitation

The rehabilitation department here is known & continues its excellence and expertise. They adapt to fit most anyone's needs leaving patients/clients prepared to return to life with full functioning. When someone loses an important function, it's encouraging receiving such positive feedback with easy-to-understand explanations. The room is large enough to include 3 bikes plus other essential work out "tools" and items.What might surprise a new client is the level of empathy, kind approach, and sense of humor matching the therapist's proficiency. What a gift to us all! The activities department: An inclusive family-like atmosphere is encouraged in the group settings. Not only is "FUN" the name of the game the cognitive reinforcement keeps us sharp. Live entertainment is food for the soul, now who doesn't appreciate that? Shopping outings offer a sense of freedom. The department is helpful, knowledgeable, & nurturing. The activities leave us smiling on the inside!

The staff here stole from my brother whom was a resident here and when confronted they claimed they couldn't disclose about his personal belongings to me because it "violated HIPAA". My girlfriend and I were constantly having to come into the facility because if not no care was being done. They were too lazy to hoyer him and would leave him in bed for days, leaving him with bed sores. They wouldn't take him down to meals nor would they deliver meals to his room and he would often have to order food to come to the facility. The staff here was insanely rude. I've seen neglect happen to many other residents that lived here. My girlfriend and I both work in healthcare and we can both testify this is one of the worst facilities we've ever seen. PLEASE DON'T SEND YOUR LOVED ONES HERE

Had two loved ones come here for care. I would never recommend this facility to anyone. Absolutely awful

Rae Ann Suburban is a facility located in WestLake, OH. It is a nursing home that offers Physical and Occupational Therapy services for Veterans and regular Civilians. As a Veteran, I was assigned to Rae Ann in September, 2025 for Physical and Occupational therapy. The team of therapist employed at RaeAnn are professional. Their display of compassion is evident. The PT and OT team members are patient and attentive towards each resident. Daily, they assist residents in achieving their personal goals as they relate to rehab, regaining their independence, physical adaptations , and life skill mobility. Overall, the PT/OT team members make the difference for this facility!

I'm visiting my sister and every encounter with the staff and patient alike has been a great experience very helpful and friendly willing to stop with what they are doing to assist you, I like the atmosphere very positive. Thank you.