Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
Learn moreWestlake Assisted Living
3.4 (28 reviews)Westlake, OH
Independent Living and Assisted Living in Westlake. Confirm current services and availability directly with the community.
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Public reviews
3.4 · 28 reviewsEveryone is respectful. Amazing workers based on what i’ve seen. Very kind residents.
Worst ever.horrible with new bit taken over.buy them out.
Maddie the lady that runs this place is an absolute nightmare. She is rude overly controlling she does not allow the patients feel they can leave to shop or visit family. I have a good nurse friend that was assisting there and good ol Maddie was so rude and bullied her to where she wont even go back. The patients are wonderful but needs someone to over look the dirt Maddie is doing to these innocent people. Ive spoke to several nurses and patients before I even left this review. Please dont allow your loved ones to stay here and if you dont have a choice constantly monitor them. My dad was…
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Maddie the lady that runs this place is an absolute nightmare. She is rude overly controlling she does not allow the patients feel they can leave to shop or visit family. I have a good nurse friend that was assisting there and good ol Maddie was so rude and bullied her to where she wont even go back. The patients are wonderful but needs someone to over look the dirt Maddie is doing to these innocent people. Ive spoke to several nurses and patients before I even left this review. Please dont allow your loved ones to stay here and if you dont have a choice constantly monitor them. My dad was being over medicated and treated horribly
More recent reviews
I am sooo glad that I am at Westlake Assisted Living. They have me feeling very at home and cared about. I am soooo thankful for the workers they work very hard.
The staff here is second to none!! Services available are vast and welcome individual prefer. Management is available should the need arise. The food here is outstanding.
I've lived here for year and 5 months. The property is beautiful. The staff is approachable and the food is amazing 👏 I was well taken of while I was sick. I'm grateful to have picked this specific facility
If I could give this place zero Stars I would, a family member of mine was staying there and received nothing but mental abuse and bullying. They would yell out false accusations and slander people without any evidence or even testing for evidence of these false accusations. My family member went at LEAST three days with out given their medicine. They changed the locks on the room my family member was in without notice and refused to give a key to the person residing in that room unless they went up and opened the door themselves. They are rude to the people living there and they are rude to visitors as well. One instance my mother was chased out into the parking lot (she was helping visit and care for family member) and was yelled at by the top manager demanding her to go into the office like a lunatic over an instance that wasn't even hers to take care of, (knowing my mother had to leave due to needing to watch her 2 year old grandson for her daughter for something) and made my mom sit there and wait for her in the office chair for 30 minutes to get off her phone call while receiving dirty looks from the top management the entire time) There are so many outrageous things that have happened at this place I don't even have room or time to say in a total of at least 3 months. When a call was made by my family to address these things, we were rudely hung up on by the main management. Don't trust your family members with the management that is currently there.
Hi this is Jerome person that live at Westlake assisted living it's a very nice place to be the staff is awesome administrator is awesome and I advise whoever want to live here you won't be won't be disappointed please come and take a look do he will love what you see